Payment, Shipping & Delivery

Payment

We currently accept W Un. and M Gr. money transfer. The both are easy, secure and reliable ways to send money worldwide.

W Un.

Is one of the fastest and the most secure ways to transfer money. It is available in all major banks worldwide. You can do it in person from any W Un. agency (and use any name you want as moneysender) or online, using your credit card. After you will make a transfer you will receive the Money Transfer Control Number (MTCN).

After receiving the MTCN# please confirm the payment by email with the following information:
- 10 digit MTCN (money transfer control number from W Un.)
- W Un. sender first name (first name of the person who paid money)
- W Un. sender last name (last name of the person who paid money)
- City and country where it was wired from
- Exact amount and currency wired (without W Un. fee)

If payment is not made in full within 10 days, your order will be deleted from our system.

M Gr.

The same procedure as above.

Shipping & Delivery Questions

  • How do you ship?
    We ship our products world wide and all packages are shipped very discreet.
    - Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments.
    - Packaging types are changed constantly to achieve maximum delivery success.
    - The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will be divided into two or more packages (all for one Shipping & Handling charge).
    - We also reuse original cardboard boxes for packing different products that fit in (because we are ecological oriented company and because this way there is more possibility to deliver successfully)
    - Shipments are sent from various shipping points and different European countries.

  • How are bulk/large quantity orders shipped?
    If the order is to large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discreetion level and repackaging as used for small sized orders.

  • Do you ship to P.O. Boxes and APO?
    We do ship to PO Boxes. We do not ship directly to APO address, you can use your home/billing info and your family/friends can redirect your products from USA. Please leave shipping info in comment line of each order. This way you will have 99,9% delivery success.

  • What is the cost of shipping?
    We have two methods of shipping for now: Regular Airmail (no signature) - 20$ and Registered Airmail (request signature; trackable) - 30$ The both are available for USA, Canada, Europe and rest of the world.

  • How do I change my order after it has been placed?
    If you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be cancelled and removed from our system if payment is not made within 10 days).
    NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.

  • Where do I send my payment?
    Information on where to send your payment is provided after you place an order, and its sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay. In case you haven't received it when placing and order, please contact us and we will send you details by email!

  • How long does it take for you to receive our W Un./M Gr. payment?
    Payments made by W Un. are normally processed within 1-2 business days after we receive transaction data from you. If payment is rejected by W U (data not correct) than we email you and whole process starts all over again so be carefull in order to avoid delays! If transaction is successfull we ship in 24 hours after confirmation was received!

  • How long is the whole process of ordering and shipping?
    Order confirmation with instructions for how to make payment is sent to your email after you submit the order. Once payment is received, we process and dispatch your order within 1-2 business days. Shipping time is normaly between 3 and 15 business days and for very remote countries up to 20 business days! PLEASE NOTE that BUSINESS DAYS are only monday to friday so before you order you should have that clear in your mind! Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY first and count business days before writing to us about delivery time! If its over 15 business days, PLEASE CONTACT US and together we will find the reason and the solution!

  • How successfull is delivery?
    We ensure that all packages are shipped with maximum discretion. Products are packed with extreme care and precaution. Our organization name is not indicated on any package and shipments are sent from various shipping points in Europe, established in different countries, to ensure maximum discretion and highest probability of successfull delivery.
    With customs we have 99.9% success to USA, Canada, Europe and 99% to Australia. Even if products get seized (0,1% possibility based on our statistics through years), we cover 50% of the loss after we check all seizure documents.

  • Can I buy your products through another way aside from the website?
    Since we are specialized in internet mail ordering, our services are only available through our website.

  • Is this company legit and am I safe to do business with?
    We understand your concerns to that matter since there are many nonlegit sources on the web and for consumer is very difficult to pick out the right partner! We are totaly legit, work successfully for more than 8 years, have customer support on regular daily basis (monday till friday) and all products are high quality brand and generic from well known pharmacies.We are professional mailorder pharmacy, ship out 100% and keep good customer. It is in our interest to have you satisfied with our services, so you keep comming back for whole time of your needs! You can order with total peace in your mind! We are good partners and you will love us eventually, like many others do, calling us Best friends, which makes us happy, cause we are here only for you and because of you!

  • How can I contact You?
    Since our services are optimized to be conducted online and worldwide, you are more than welcome to contact our departments through our website. Our customer support works on regular daily basis and we will answer your email in 1 to 12 hours!

Thank you for choosing PremierSupplier!